You’ll meet with your account manager once a quarter for about 90 minutes. We’ll ask you a bunch of questions, take about a million notes (okay, maybe not a million) and create a content plan for your next quarter.

Then, each month, we’ll write your blog article(s), email template(s) and social posts. You’ll approve them (or ask for edits), then we’ll upload them ready for publishing.

Then, we’ll catch up with you again for your next quarterly planning session when the time rolls around.

We follow a formula for your content each month, so you know what themes are coming, and what posts to expect. 

In our Essentials Plan you’ll get:

• A weekly post on the theme of your blog (1 post driving people to read the blog on your website, 1 quick tip allowing your audience to consume the advice without going to your website, 1 carousel post expanding on the topic from your blog, 1 more post inviting people to read the full blog on your website.
• A weekly post showcasing the advantage of working with your team (behind the scenes, how you do things, your values and standards, examples of your work).
• A weekly post showing social proof (reviews, testimonials, case studies, happy clients)

In our Pro Plan you’ll get:

• A weekly post on the theme of your blog (1 post driving people to read the first blog on your website, 1 quick tip allowing your audience to consume the advice without going to your website, 1 post inviting people to read the second blog on your website.1 carousel post expanding on the topic from one of your blogs. 
• A weekly post showcasing the advantage of working with your team (behind the scenes, how you do things, your values and standards, examples of your work).
• A weekly post showing social proof (reviews, testimonials, case studies, happy clients)
• A weekly post linking you to your community (shouting out referral partners, tagging local business, selfies with your barista, talking about a charity you support)
• A weekly post that’s pure fun and allows your audience to get to know the people behind your brand (fun stuff you’re doing in the office, meeting the pets in your rental properties, sunrises by the beach, funny memes)
• And remember, in the Pro plan, one of these weekly posts can be a short video (reel), so we’ll help you decide which one.

Yes, you will.

You’ll need a paid Planable account, with at least 2 team members (one for you, one for us – no we can’t share the same login)

You might also need to set up an extra user for your website so we can load your blog(s) and you’ll need to give us access to your email CRM which might mean you need an extra user (or you might have a spare one we can use)

Of course!

In your first quarterly planning session we’ll get you to upload your logos, fonts, team images, property photos and any stock images or videos you want us to use.

We also have a process to understand your brand voice too, so everything we write sounds like you (and not like us).

Easy peasy!

At the start of the month before, we’ll reach out to you to check if there’s anything you want to include in your next month’s content. Maybe you’ve got a birthday or a work anniversary coming up, or maybe there’s a long weekend coming and you want to tell your followers when your office will be closed. You’ll always have the opportunity to add content.

But remember, you’ll also have access to your social accounts too. So if you’re out doing a routine inspection and something comes up that you just want to share, go for it! The beauty of working with ContentCollab is we make sure you have reliable consistent content appearing on your socials, and you can have fun with “in the moment” content whenever you feel like

Whatever you like!

If you have certain topics that you’d like to discuss in blog format, we’ll create those article for you.

If you struggle to come up with ideas for blog articles, we can help you with ideas and then create them for you.

You do!

We’re just your private “ghost writers” working as part of your team. You own the images, the videos, the blog articles, the posts, the whole kit and kaboodle!

3rd of the month
If you want to send us extra content, please make sure we have it by the 3rd day of the month prior.

15th of the month
We’ll send you your first draft on the 15th of the month prior.

17th of the month
You’ll send back any edit request by the 15th of the month prior – this is an important deadline for you to mark in your calendar, if you miss this one, we may not be able to deliver your content on time.

20th of the month
We’ll send you your final draft (after your edit requests) to you on the 20ths of the month prior.

22nd of the month
You’ll submit your approvals for this content by the 22nd of the month prior. This one is important too.

28th of the month
We’ll schedule your posts in the scheduling software by 28th of the month prior.

Last day of the month
If you have the “approvals required” feature turned on in the scheduling software, you’ll approve all scheduled posts in the scheduling software prior to the final day of the month.

We know they’re tight time frames, but they’re important so that we can ensure that your content is published each month. You might like to put these dates in your calendar (especially the 17th and 22nd when you need to send approvals through) so you’ve got time each month to check your content.

If you miss a deadline, we can’t guarantee that your content will go live for that month. If you’ve requested edits outside of this timeline, we can still publish your other (unedited) content, and then save the content that you’ve requested edits on for the following month. This way, you won’t lose the content just because you got busy, you’ll just use it the next month.

Absolutely! We love AI! We use a number of AI tools to help with our content creation and overall efficiency, including these tools: Canva, CapCut, Dalle 3, ChatGPT, Claude, Gemini, Hemingway Editor

And we’re always playing with new AI tools to improve our efficiency and output.

You can try our content marketing services completely risk-free, with our 30-day money-back guarantee. We understand it can feel risky trying something new, which is why we’ve made it absolutely hassle-free for you to opt out if you feel our services aren’t the right fit within the first 30 days. If you’re not happy in the first 30 days of our service, just let us know, and we’ll cancel your subscription and refund ALL the money you’ve paid us for that first 30 days and you can even keep the content we’ve created for you.

Yes. You can cancel anytime. We don’t have any lock-in contracts. You can log into your online portal and cancel at any time.

Send us an email hello@contentcollab.com.au